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Frequently Asked Questions

Everything you need to know about HR360, our plans, features, and how we help your business. Can't find what you're looking for? Contact us.

General

Basic questions about HR360

HR360 is a complete enterprise HR management system built by ZT Developer (HR360 PORTAL). It combines employee management, biometric attendance, payroll, performance evaluations, recruitment, and analytics into a single cloud-based platform designed to scale with your business.
HR360 serves businesses of all sizes:
  • Starter — small businesses with up to 10 employees
  • Professional — growing companies with up to 50 employees
  • Enterprise — large organizations with unlimited employees and custom needs
HR360 is primarily cloud-based, accessible from any modern browser. Enterprise clients can also request a dedicated server or on-premise deployment for full control over their infrastructure.
Yes. HR360 is proudly made in the Philippines and includes built-in support for Philippine government contributions (SSS, PhilHealth, Pag-IBIG), 13th month pay, and local tax computations — all in compliance with current regulations.

Features

What HR360 can do for you

The biometric kiosk uses AI-powered face recognition to verify employee identity in real time. Employees simply look at the kiosk to clock in/out. This eliminates buddy punching and time fraud, and gives HR real-time visibility of who is on-site.
Absolutely. HR360 automatically computes:
  • SSS, PhilHealth, and Pag-IBIG contributions
  • Withholding tax
  • 13th month pay
  • Overtime and night differential
  • Dynamic deductions and incentives
Yes. Employees can file leave requests via the Self-Service Portal. Managers receive automatic notifications and can approve or reject in one click. Leave balances update in real time.
It's a comprehensive evaluation method where feedback is collected from peers, managers, and self-assessment. HR360 combines these into detailed analytics and reports to give a full picture of employee performance.
Yes. HR360 supports geo-tagged mobile check-in with GPS verification — perfect for field staff, remote workers, and employees on assignment. Available in the Professional and Enterprise plans.
Yes — the Professional and Enterprise plans include a full Recruitment module with job postings, applicant tracking (ATS), and onboarding checklists so you can manage hiring from application to first day.

Pricing & Plans

Licensing, payments, and upgrades

We offer three plans:
  • Starter — ₱49,999 one-time (up to 10 employees)
  • Professional — ₱99,999 one-time (up to 50 employees)
  • Enterprise — Custom pricing (unlimited employees)
All plans include 1 year of free support and updates. See full pricing details.
Starter and Professional are one-time payments — you own the license. This includes 1 year of free support and updates. After the first year, optional maintenance and support renewals are available at a discounted rate.
Yes. You can upgrade from Starter to Professional or Enterprise at any time. We'll credit your existing license toward the new plan. Contact our sales team for a smooth migration.
Yes. We offer a customized demo based on your company's needs. Just fill out our onboarding questionnaire and our team will reach out to schedule a walkthrough.
No hidden fees. The quoted price covers the full license and 1 year of support/updates. Any optional add-ons (custom development, dedicated server, etc.) are only applicable to Enterprise and are quoted upfront.

Security & Data

How we protect your information

Yes. HR360 uses industry-standard encryption, secure authentication, and role-based access control. Data is backed up regularly, and Enterprise clients can opt for a dedicated server for maximum isolation and control.
Access is strictly role-based. Only authorized HR admins can view payroll, 201 files, and salary history. Employees see only their own information through the Self-Service Portal. Every action is logged for accountability.
Yes — your data is 100% yours. HR360 lets you export reports and records (CSV / Excel / PDF) anytime. If you discontinue the service, we can provide a full data export.

Support & Onboarding

Help when you need it

All plans include 1 year of free support and updates. Professional and Enterprise plans include 24/7 priority support. Enterprise clients also get a dedicated account manager and onsite training sessions.
Typical setup is 1–2 weeks, including data migration, configuration, and training. Fill out our onboarding questionnaire so we can tailor the process to your company. Enterprise deployments may take longer depending on customization.
Yes. All plans include guided documentation and remote training. Enterprise clients receive onsite training sessions with their dedicated account manager.
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Still Have Questions?

Our team is ready to help. Reach out anytime — we'd love to learn about your HR needs.